Welcome to F&B Equipment Sdn. Bhd. (hereinafter,”us”,”we”, or F&B Equipment) website. F&B Equipment understands that your privacy is important and our goal is to maintain your trust and confidence in handling personal information collected through this website.
YOUR PERSONAL INFORMATION AND SECURITY
F&B Equipment may access and use the data we collect as necessary (a) to provide and maintain the Services; (b) to address and respond to service, security, and customer support issues; (c) to detect, prevent, or otherwise address fraud, security, unlawful, or technical issues; (d) as required by law; (e) to fulfil our contracts; (f) to improve and enhance the Services; (g) to provide analysis or valuable information back to our Customers and users.
Below are the specific examples of how we use the information:
1. Personal information:
- Create and administer your account
- Send you an order confirmation
- Send you new products and service updates
- Respond to customer inquiries and support requests
2. Records of any emails or other communication or correspondence that you send via this website;
- Send you product updates, marketing communication, and service information
- Conduct research and analysis
3. General statistical information about visitors to our website. Such information includes service provider, browser type, pages accessed on our website and what site you came from;
- Facilitate and improve the usage of the services you have ordered
- Assess the needs of your business to determine suitable products
- Analyze data, including through automated systems and machine learning to improve our services and/or your experience
- Provide you information about your use of the services and benchmarks, insights and suggestions for improvements
- Display content based upon your interests
At all times, you have the choice of whether or not to disclose any personal information we may request and the type of information or communication (if any) you would like to receive from F&B Equipment or our respective related and associated companies.
F&B Equipment will reasonably strive to protect the personal information you share with us, however you agree and acknowledge that we are not possible to ensure or warrant the security of such information. Our security features to safeguard the privacy of your personal information are in line with reasonable industry standard practices. If you become aware of any security breaches, please do contact us as soon as possible.
F&B Equipment follows generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, however, no security measure is perfect. We recommend safeguarding your password, as it is one of the easiest ways you can manage the security of your own account – remember that if you lose control over your password, you may lose control over your personal information. Your assistance and exercise of prudence will help us protect your personal information.
F&B Equipment stays in touch with you through our emails about our special offers, new products or services and other noteworthy news items. If you have previously given your permission and request, you will be part of our mailing list of receiving these promotional materials which we trust you will find it interesting and informative.
If you would like to change your permission after registration or to unsubscribe from receiving our mailing list, please contact us. You can also unsubscribe any time from any emails and newsletters you receive after registering through this website.
ACCESS AND UPDATES OF INFORMATION
If you wish to access, correct, or update the inaccurate or incomplete personal information that you have submitted to us, please send your request via contact us and allow us to take some time in updating it.
If you have any complaints about the processing of personal data carried out by F&B Equipment, please feel free to contact us at any time, at Ecom_support@fnbequipment.com.my
We will review and assess your complaint and if necessary we may contact you in order to obtain further information.