Career

Join Us

1) Customer Service Executive

Responsibilities:

  • Delivering excellent customer service to customer via phone.This may be extended to other channels (email, live chat, social media) based on your skills.
  • Providing accurate information on products and services to customer.
  • Consistently meeting individual and team KPIS and goals
  • Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.
  • Manage customer feedback, enquiries and response to complaint professionally
  • Involve in growing online sales on our e-store, social media and online marketplaces in Malaysia.
  • Familiar with the business applications of social media platforms (Facebook, Instagram, YouTube, etc.) and marketplace (Lazada, Shopee)
Requirement:
  • Sales-driven, target-oriented, and responsible attitude
  • Meticulous and able to work autonomously in a fast-paced environment
  • Proactive and able to work independently
  • Working knowledge of HTML and Web Content Management System would be of added advantage
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field
  • Required language(s): Bahasa Malaysia, Mandarin, English
  • Working hours: Mon-Fri 9am-6pm (Sat may need to standby, work from home)
  • Working Location: Setiawalk, Puchong
  • Experience in Online Sales/ Customer Service/ Marketing would be an added advantage.
  • Fresh Graduates are encourage to apply.
Compensation & Benefit provided :
  • Parking Allowance
  • Medical Claims
  • Insurance

To apply this position, please send resume to:

ecom_sales@fnbequipment.com.my

2) Sales Consultant

Responsibilities:

  • Scheduled sales demo events and set up product display area.
  • Welcomed all customers and interacted with them in a friendly manner.
  • Performed product demonstration and explained its features and benefits to customers.
  • Distributed product samples and responded to customer queries regarding the product.
  • Promoted and sold all demonstrated products to generate company revenue.
  • Prepared and maintained accurate and complete records for all product sales.
  • Researched and selected appropriate products and stores for demonstration events.
  • Cleaned, tidied, and restocked the assigned sales area, properly.
  • Ordered and maintained the inventory level of all needed supplies.
  • Developed and maintained positive relationships with all customers

 Requirements:

  • Work locations :
  • Setiawalk Sales Office 
    Block J-5 (Ground Floor to Fifth Floor), Setiawalk,Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor Darul Ehsan, Malaysia.

            or

  • Penang Office
    70-1-11, D'Piazza Mall,
    Jalan Mahsuri,
    Bayan Baru, 11900 Penang                                                                                                                                                           
  • Extensive experience of sales-related product demonstration, sample distribution and marketing activities
  • In-depth knowledge of sales practices and digital marketing techniques
  • Remarkable knowledge of social media platforms and customer service concepts
  • Proficient in using Microsoft Word, Excel, PowerPoint and Outlook programs
  • Ability to manage and complete all assigned tasks, in a timely manner
  • Ability to interact with all coworkers and customers, in a friendly manner
  • Candidate must possess a relevant Certificate in Culinary or equivalent
  • Proficient in spoken and written English.
  • Applicants must be willing to work in Pusar Puchong Jaya or Penang
  • Possess own transport and willing to travel (if required)

To apply this position, please send resume to:

gan.winnie@fnbequipment.com.my (KL)

doreen@fnbequipment.com.my (Penang)


3) Application Chef

Responsibilities:

 

  • Manage, organize and ensure the smooth running of the demo showroom & kitchen
  • Effectively use enthusiasm, creativity, strong culinary skills and commercial acumen to actively sell the benefits and added value for each new product developed
  • Assist in the Launch of new products, menu or recipe dishes successfully
  • Successfully and Professionally participate in/conduct product presentations
  • To provide demonstration support to sales team during in house promotion & exhibition
  • To conduct equipment testing and explore new recipe.
  • To handle customer’s queries and provide relevant consultation according to customer’s needs
  • To conduct or assist sales persons on product training to dealers and consumers

 

Requirements:

  • Candidate must possess a relevant Certificate in Culinary or equivalent.
  • At least 2 year(s) of working experience in hotel / restaurant.
  • Proficient in spoken English & Chinese.
  • Basic computer skills and usage of Microsoft applications.
  • Basic knowledge in the operations of standard kitchen equipment and appliances.
  • 5 working days in a week
  • Applicants must be willing to work in Meranti Jaya, Puchong or Pusat Bandar Puchong

To apply this position, please send resume to:

gan.winnie@fnbequipment.com.my (KL)