Career
Join Us
1) Customer Service Executive
Responsibilities:
- Delivering excellent customer service to customer via phone.This may be extended to other channels (email, live chat, social media) based on your skills.
- Providing accurate information on products and services to customer.
- Consistently meeting individual and team KPIS and goals
- Maintaining high degree of integrity and confidentiality – keeping customers’ information confidential at all times.
- Manage customer feedback, enquiries and response to complaint professionally
- Involve in growing online sales on our e-store, social media and online marketplaces in Malaysia.
- Familiar with the business applications of social media platforms (Facebook, Instagram, YouTube, etc.) and marketplace (Lazada, Shopee)
Requirement:
- Sales-driven, target-oriented, and responsible attitude
- Meticulous and able to work autonomously in a fast-paced environment
- Proactive and able to work independently
- Working knowledge of HTML and Web Content Management System would be of added advantage
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, any field
- Required language(s): Bahasa Malaysia, Mandarin, English
- Working hours: Mon-Fri 9am-6pm (Sat may need to standby, work from home)
- Working Location: Setiawalk, Puchong
- Experience in Online Sales/ Customer Service/ Marketing would be an added advantage.
- Fresh Graduates are encourage to apply.
Compensation & Benefit provided :
- Parking Allowance
- Medical Claims
- Insurance
To apply this position, please send resume to:
ecom_sales@fnbequipment.com.my
2) Sales Consultant
Responsibilities:
- Scheduled sales demo events and set up product display area.
- Welcomed all customers and interacted with them in a friendly manner.
- Performed product demonstration and explained its features and benefits to customers.
- Distributed product samples and responded to customer queries regarding the product.
- Promoted and sold all demonstrated products to generate company revenue.
- Prepared and maintained accurate and complete records for all product sales.
- Researched and selected appropriate products and stores for demonstration events.
- Cleaned, tidied, and restocked the assigned sales area, properly.
- Ordered and maintained the inventory level of all needed supplies.
- Developed and maintained positive relationships with all customers
Requirements:
- Work locations :
- Setiawalk Sales Office
Block J-5 (Ground Floor to Fifth Floor), Setiawalk,Persiaran Wawasan, Pusat Bandar Puchong, 47160 Puchong, Selangor Darul Ehsan, Malaysia.
or
- Penang Office
70-1-11, D'Piazza Mall,
Jalan Mahsuri,
Bayan Baru, 11900 Penang
- Extensive experience of sales-related product demonstration, sample distribution and marketing activities
- In-depth knowledge of sales practices and digital marketing techniques
- Remarkable knowledge of social media platforms and customer service concepts
- Proficient in using Microsoft Word, Excel, PowerPoint and Outlook programs
- Ability to manage and complete all assigned tasks, in a timely manner
- Ability to interact with all coworkers and customers, in a friendly manner
- Candidate must possess a relevant Certificate in Culinary or equivalent
- Proficient in spoken and written English.
- Applicants must be willing to work in Pusar Puchong Jaya or Penang
- Possess own transport and willing to travel (if required)
To apply this position, please send resume to:
gan.winnie@fnbequipment.com.my (KL)
doreen@fnbequipment.com.my (Penang)
3) Application Chef
Responsibilities:
- Manage, organize and ensure the smooth running of the demo showroom & kitchen
- Effectively use enthusiasm, creativity, strong culinary skills and commercial acumen to actively sell the benefits and added value for each new product developed
- Assist in the Launch of new products, menu or recipe dishes successfully
- Successfully and Professionally participate in/conduct product presentations
- To provide demonstration support to sales team during in house promotion & exhibition
- To conduct equipment testing and explore new recipe.
- To handle customer’s queries and provide relevant consultation according to customer’s needs
- To conduct or assist sales persons on product training to dealers and consumers
Requirements:
- Candidate must possess a relevant Certificate in Culinary or equivalent.
- At least 2 year(s) of working experience in hotel / restaurant.
- Proficient in spoken English & Chinese.
- Basic computer skills and usage of Microsoft applications.
- Basic knowledge in the operations of standard kitchen equipment and appliances.
- 5 working days in a week
- Applicants must be willing to work in Meranti Jaya, Puchong or Pusat Bandar Puchong
To apply this position, please send resume to:
gan.winnie@fnbequipment.com.my (KL)